- Partner with Product, Engineering and Marketing to identify gaps in knowledge, frame relevant research questions and develop market specific knowledge about user growth and engagement
- Conduct primary fieldwork to understand people (users and non users), their behaviors, perceptions and use cases, and market opportunities that would enhance their understanding, adoption and use of Twitter
- Synthesize and integrate multiple data streams, including analytics, survey data, and user research, to deliver market insights that lead to a deeper understanding of users and their social and cultural contexts
- Bring markets and users to life in inspiring and compelling ways, e.g. storytelling and highly visual presentations
- BS, MS, or PhD in Human-Computer Interaction, Human Factors, Cognitive Psychology, Sociology, Anthropology, or related field
- 3+ years conducting user research and/or market research is preferred - with an excellent command of both qualitative and quantitative methods
- Demonstrated understanding of the Brazilian market
- Familiarity conducting hands on international research
- Methodologies may include ethnographic field research, in-depth interviews and contextual inquiry
- Experience working directly with Design, Engineering, Product, and Marketing teams
- Fluency in English and Portuguese
- Frequent travel with extended stays in market
You are a master storyteller and believe data is more inspiring when it connects back to the lives of real people. You have a strong, working understanding of a wide range of qualitative and quantitative research methodologies. You know exactly when to engage with teams across Design, Product, Engineering, and Marketing, what questions to ask, where to probe, and how to implement the most effective research strategies. You thrive in a fast-paced environment and enjoy setting and prioritizing research goals, managing load and expectations. You’re passionate about Twitter and believe great experiences are always inspired by a deep understanding of markets and users.
Número de Funcionários
Não DivulgadoFundação
2012Faturamento Anual (em R$)
Não DivulgadoSede Global
Califórnia, Estados UnidosSetores
Serviços, Tech, Geeks & NerdsWebsite
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